logo

Identity Manager Cluster : Error 500 after reboot

Encountered issue after a power failure which cause all the nodes of the identity manager cluster to reboot.

Based on the error, i’m getting the following:

Error 500: org.hibernate.exception.GenericJDBCException: could not prepare statement

Bookmark this KB as this explains how the internal Postgres cluster works – basically, if all the nodes failed – you need to manully bring up the VIP of the postgres DB for it to work:

https://kb.vmware.com/s/article/75080

High level of what needs to happen:

  • Verify if the pgIP VIP is present on the primary
  • To determine the primary execute the following: su postgres -c “echo -e ‘password’|/opt/vmware/vpostgres/current/bin/psql -h localhost -p 9999 -U pgpool postgres -c \”show pool_nodes\””
  • Login to the primary and recreate the VIP if not present
  • Recover failed/ down nodes by doing the following: /usr/local/bin/pcp_recovery_node -h delegateIP -p 9898 -U pgpool -n <node_id>
  • NOTE: delegateIP is the pg VIP.

Leave a Reply

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.