Got the following error from one of our Customer. They were running Linux.
Googled around and it turns out – the VMware Tools didn’t install completely. It missed creating tools.conf.
To get around this, create the following file: tools.conf
log = true
# Enable tools service logging to vmware.log
vmsvc.level = debug
vmsvc.handler = vmx
# Enable new “vmusr” service logging to vmware.log
vmusr.level = error
vmusr.handler = vmx
# Enable “Volume Shadow Copy” service logging to vmware.log
vmvss.level = debug
vmvss.handler = vmx
.. and save it to the following location: